For RedLift Dealer
POLICY AND PROCEDURES
Valid time: year 2019
The Redlift Equipment Company maintains a liberal warranty program to insure ultimate customer satisfaction in the event of component failure. This program covers all of Redlift’s material handling equipment. The intent of this warranty manual is to set forth policy, procedures and limits of the program, and to expedite the proper handling of warranty claims. Your attention to the details of the program will assure resolution of warranty claims with a minimum expenditure of time and effort.
Note: the operating hour of the claim trucks must be provided
WARRANTY TIME PERIODS
<1>3 years or 3,000 hours (which come first) whichever expires first with respect to the Engine: Hydraulic Pump, Transmission, Torque converter, rim, Drive axle assembly, Steer axle assembly, Brake drum and Hub assembly, Chassis, or mast frame originally incorporated in the said Reddot product, provided.
<2>24months or 2,000 hours (which come first): Electronic system
<3>18 months or 1,000 hours: Mast brake assembly, Battery (only single cell of the battery can be claimed.), or wheel brake assembly
<4>However, as to the following parts, there’s no warranty period: Parts and accessories of engine, Easy wear parts such as seals, hose, rollers, brake shoe, lamp, alarm, horn, beeper, fuse or hardware such as bolts, screw, washer, etc, unless problem is found when first shipment received.